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Parts Specialist I
MULTIVAC USA Kansas, MO
$45k-57k (estimate)
Full Time 1 Month Ago
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MULTIVAC USA is Hiring a Parts Specialist I Near Kansas, MO

Shift:  
Month 1-3: Monday through Friday in person, weekends off 
Month 4-6: Tuesday through Saturday in person, Sunday and Monday off 
Month 6 : On site Tuesday, Wednesday, and Saturday, Remote Thursday and Friday 
 
Salary:  
$40,000-$60,000 
Why work at Multivac? If you are looking for a company who values its employees, promotes from within and offers an extremely generous benefit program, including the following:
  • Employee Referral Program
  • Student Debt Assistance Program-Get $100 paid directly to your loan servicer each month for eligible student loans. Available after 6 months of continuous employment
  • Financial Planning Reimbursement-Multivac will reimburse associates up to $150 annually for certain financial planning services obtained
  • Paid Maternity and Parental leave-birth mothers up to 10 weeks off and other parents up to 2 weeks of paid time off
  • VTO-Multivac provides immediate use of volunteer time off
  • Wedding day off, voting leave, new baby gift, professional memberships
  • Aflac Supplemental benefits
  • State of the Art facility, clean work environment, and onsite cafeteria
  • Generous 401k match, with immediate 100% vested Employer contributions
Summary: This position is responsible for assisting internal and external customers in purchasing necessary spare parts for their equipment via phone, fax, email and/or other written media while maintaining a high level of customer service and increasing spare parts sales. Other duties include filing of all written documents; routinely updating the Parts Team essential documentation/manuals and generating customer requested quotes.
Time Utilization:This position will travel up to 5% of the time.Working schedule will be Sunday – Thursday 8:00am to 5:00pm.Schedule needs to be flexible to accommodate internal and external customer’s schedules. Provide afterhours support as needed.
Essential Duties and Responsibilities include the following.Other duties may be assigned:
  • Take spare parts orders from our customers by phone, email, fax and voicemail and send confirmations to customers and file copies. Request information from our factory as necessary to complete customer orders as quickly as possible. Make arrangements for parts shipments to the customers and service technicians.Follow up to ensure in-stock rush shipments are made the same business day.Order entry will be timely and accurate. Interacts in a friendly and professional manner with all customers.Consistently follows up on parts orders by contacting the customer and verifying customer satisfaction.Makes calls to our customers and fosters a pro-active approach to great customer service.
  • Research part numbers via ERP system or fax to get complete part number, price and description.
  • Prepare machine spare parts quotes for our customers, sales team and technicians in a timely and accurate manor, and follows up close the sale
  • Routinely update the Parts Team’s technical documents with all updates from the factory.Placed all factory updates in the appropriate manuals within one week.
  • Travel as required to assist customers with spare parts related issues and fosters good customer service levels.
  • Actively participate in the training program for the new Parts Team members.
  • Assist customers with return merchandise/spare parts. A Return Order Number will be assigned at the time of call and all relative information will be entered into SAP. Additionally, the return will be noted in a manner to ensure that the returned goods are directed to the appropriate party upon arrival at our facility.
  • Maintain a database of customer follow-up calls, quotations pending, spare parts custom-kit lists provided, and routine calls.
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:High school diploma or general education degree (GED) and one year related experience in sales or customer service.
Language Ability:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization.
Math Ability:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:To perform this job successfully, an individual should be proficient in MS Office, particularly Outlook, Word, & Excel.Experience with ERP systems required.SAP experience preferred.
Certificates and Licenses:Current valid driver’s license and the ability to obtain a passport for travel as required by position.
Supervisory Responsibilities:This job has no supervisory responsibilities.
Work Environment:The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is occasionally exposed to work near moving mechanical parts.
The noise level in the work environment is usually moderate.
Physical Demands:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the associate is regularly required to sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The associate is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl.
Multivac Behavior Standard:
Maintain a positive work atmosphere by acting and communicating in a respectful manner with others at all times.

Job Summary

JOB TYPE

Full Time

SALARY

$45k-57k (estimate)

POST DATE

03/15/2024

EXPIRATION DATE

05/14/2024

WEBSITE

multivac.com

HEADQUARTERS

Kansas City, MO

SIZE

200 - 500

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The following is the career advancement route for Parts Specialist I positions, which can be used as a reference in future career path planning. As a Parts Specialist I, it can be promoted into senior positions as a Forecast Planning Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Parts Specialist I. You can explore the career advancement for a Parts Specialist I below and select your interested title to get hiring information.

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If you are interested in becoming a Parts Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Parts Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Parts Specialist job description and responsibilities

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They need current knowledge of the products, parts, and designs required or available for purchase.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Parts Specialist jobs

Most Parts Specialists hold a high school diploma and have previous automotive parts experience.

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They ensure employers have an adequate supply of equipment and parts.

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View more details on Parts Specialist salaries across the United States.

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Step 3: View the best colleges and universities for Parts Specialist.

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